Privacy Policy

Last Updated: October 26, 2023

Welcome to Ontario Gateway Travel. We value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect the information you provide to us when you use our services or visit our website. By using our services, you consent to the data practices described in this policy.

Information We Collect

We may collect various types of information from and about users of our website and services, including:

Personal Identification Information: Name, email address, phone number, physical address, passport details (for booking international travel), and payment information (credit card details, billing address).
Demographic Information: Age, gender, preferences, and interests.
Travel Preferences: Destination choices, accommodation preferences, dietary restrictions, and special requests.
Usage Data: Information about how you access and use our website, including IP address, browser type, operating system, referring URLs, pages viewed, and dates/times of visits.
Communication Data: Records of correspondence if you contact us.

How We Use Your Information

We use the information we collect for various purposes, including:

To provide and manage the travel services you request, such as booking flights, hotels, and tours.
To process transactions and send you related information, including confirmations and invoices.
To communicate with you about your bookings, inquiries, and to provide customer support.
To personalize your experience and to deliver content and product/service offerings relevant to your interests.
To improve our website, products, and services based on your feedback and usage patterns.
To comply with legal obligations and to protect our rights and property.
For marketing and promotional purposes, with your consent, to inform you about new packages, special offers, and other updates.

Disclosure of Your Information

We may disclose your personal information to third parties under the following circumstances:

Service Providers: To airlines, hotels, tour operators, and other third-party providers necessary to fulfill your travel bookings.
Business Partners: With trusted partners who assist us in operating our website, conducting our business, or serving our users, provided those parties agree to keep this information confidential.
Legal Requirements: When required by law or in response to valid requests by public authorities (e.g., a court order or government agency).
Protection of Rights: To protect the rights, property, or safety of Ontario Gateway Travel, our customers, or others.
With Your Consent: To any other third party with your explicit consent.

We do not sell, trade, or otherwise transfer your personal identification information to outside parties for their independent marketing use without your consent.

Data Security

We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information. These measures include using secure servers, encryption technology (SSL/TLS), and restricted access control.

However, no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

Your Choices Regarding Your Information

You have certain rights regarding the personal information we hold about you:

Access and Correction: You can request access to the personal information we hold about you and ask for it to be corrected if it is inaccurate.
Opt-Out of Marketing: You may opt out of receiving marketing communications from us by following the unsubscribe link in our emails or by contacting us directly.
Deletion: You can request that we delete your personal data, subject to certain legal obligations.

To exercise any of these rights, please contact us at [email protected].

Third-Party Links

Our website may contain links to third-party websites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

Ontario Gateway Travel
[Your Full Address Here, e.g., 123 Main Street, City Centre, Ontario, Canada]
Email: [email protected]
Phone: [Your Phone Number Here]